🔒 Our privacy promises in plain English
Contents

1. Who we are

poo.ai is an independent mobile application developed and operated by [YOUR NAME / COMPANY NAME] ("we", "us", or "our"). We are accessible via the poo.ai app on iOS and Android.

For privacy-related questions, you can reach us at: privacy@pooai.app

2. Photos & image data — our most important promise

poo.ai uses your device camera to capture an image for analysis. This is the most sensitive part of our service, and we want to be completely transparent about how it works.

📸 What happens to your photo

Step 1: You take a photo using the in-app camera. Gallery uploads are not permitted — only live camera captures are accepted.

Step 2: The image is transmitted over an encrypted connection directly to our AI analysis provider (Google Gemini) for processing.

Step 3: The AI returns a text-based analysis result. The image is then immediately and permanently deleted — it is never written to disk on our servers, never stored in a database, and never retained in any form.

Step 4: Only the text result (score, Bristol type, color assessment, nutrition tips) is saved to your account history.

Important: poo.ai never stores, saves, transmits, or shares your photos with any person, company, or service other than our AI analysis provider for the sole purpose of generating your result. No human ever sees your photos.

3. What data we collect

Information you provide

DataWhy we collect itStored?
Email addressAccount creation and loginYes — encrypted
PasswordAuthenticationYes — hashed (never readable)
Age groupPersonalise AI analysisYes
SexPersonalise AI analysisYes
Known gut conditionsImprove analysis accuracyYes
Medications (optional)Improve analysis contextYes
Leaderboard nicknameAnonymous leaderboard displayYes
Photos / camera capturesAI analysis onlyNo — deleted immediately

Data collected automatically

DataPurpose
Scan results (score, Bristol type, color, tips)Your personal history and trends
Scan timestampsStreak tracking and history
App usage events (anonymised)Improving the app experience
Device type and OS versionTechnical support and compatibility
Subscription statusAccess control for premium features

What we do NOT collect

4. How we use your data

We use your data only for the following purposes:

We never use your health data for advertising, marketing profiling, or any commercial purpose other than delivering the service you signed up for.

5. Third-party services

poo.ai uses a small number of trusted third-party services to operate. Here is exactly who they are and what data they receive:

ServicePurposeData sharedPrivacy policy
Google Firebase User authentication, database, and app infrastructure Email, account data, scan results View
Google Gemini API AI image analysis Camera image (deleted immediately after analysis) View
RevenueCat Subscription and payment management Subscription status, anonymised purchase events View
Apple App Store / Google Play App distribution and payment processing Governed by Apple/Google's own privacy policies Apple / Google

We do not use any advertising networks, data brokers, or analytics services that track you across other apps or websites.

6. Health data — special protections

Some of the information you share with poo.ai — such as your known gut conditions, medications, and scan results — may be considered health data under applicable privacy laws including GDPR (EU/UK), CCPA (California), and HIPAA-adjacent frameworks.

We apply the following additional protections to all health-related data:

Medical disclaimer: poo.ai is a wellness and habit-tracking tool. It is not a medical device, does not provide medical advice, and is not a substitute for professional medical consultation. The analysis provided by poo.ai should not be used to diagnose, treat, cure, or prevent any disease or health condition. Always consult a qualified healthcare professional for medical concerns.

7. Your rights

Depending on where you live, you may have the following rights over your personal data. We honour all of these regardless of your location.

Access
Request a copy of all personal data we hold about you.
Correction
Ask us to correct any inaccurate or incomplete data.
Deletion ("Right to be forgotten")
Delete your account and all associated data permanently. Go to Profile → Settings → Delete account, or email us.
Data portability
Export your scan history as a PDF or CSV file at any time from your profile.
Withdraw consent
Withdraw your consent for optional data processing at any time without affecting your account.
Object to processing
Object to any processing of your data that is not strictly necessary to provide the service.

California residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. You have the right to know, delete, and opt-out of the sale of your personal information (though we do not sell it). To exercise these rights, contact us at privacy@pooai.app.

EU/UK residents (GDPR)

Our legal basis for processing your personal data is your consent (given at account creation) and the performance of our contract with you (providing the service). You have the right to lodge a complaint with your local data protection authority.

8. Children's privacy

poo.ai is intended for use by individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a person under 18 has created an account, we will immediately delete their account and all associated data. If you believe a minor has used poo.ai, please contact us at privacy@pooai.app.

9. Data security

We take the security of your data seriously and implement the following measures:

In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours as required by applicable law.

10. Changes to this policy

We may update this privacy policy from time to time. If we make material changes, we will notify you via a notification within the app and update the "Last updated" date at the top of this page.

Your continued use of poo.ai after any changes constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you may delete your account at any time.

11. Contact us

If you have any questions, requests, or concerns about this privacy policy or how we handle your data, please don't hesitate to get in touch. We aim to respond to all privacy-related enquiries within 5 business days.

Privacy questions?
We're happy to answer any questions about how poo.ai handles your data. Reach out anytime.
privacy@pooai.app

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