We built poo.ai with privacy at its core. This policy explains exactly what data we collect, how we use it, and — most importantly — what we don't do with it.
Last updated: January 2025poo.ai is an independent mobile application developed and operated by [YOUR NAME / COMPANY NAME] ("we", "us", or "our"). We are accessible via the poo.ai app on iOS and Android.
For privacy-related questions, you can reach us at: privacy@pooai.app
poo.ai uses your device camera to capture an image for analysis. This is the most sensitive part of our service, and we want to be completely transparent about how it works.
Step 1: You take a photo using the in-app camera. Gallery uploads are not permitted — only live camera captures are accepted.
Step 2: The image is transmitted over an encrypted connection directly to our AI analysis provider (Google Gemini) for processing.
Step 3: The AI returns a text-based analysis result. The image is then immediately and permanently deleted — it is never written to disk on our servers, never stored in a database, and never retained in any form.
Step 4: Only the text result (score, Bristol type, color assessment, nutrition tips) is saved to your account history.
Important: poo.ai never stores, saves, transmits, or shares your photos with any person, company, or service other than our AI analysis provider for the sole purpose of generating your result. No human ever sees your photos.
| Data | Why we collect it | Stored? |
|---|---|---|
| Email address | Account creation and login | Yes — encrypted |
| Password | Authentication | Yes — hashed (never readable) |
| Age group | Personalise AI analysis | Yes |
| Sex | Personalise AI analysis | Yes |
| Known gut conditions | Improve analysis accuracy | Yes |
| Medications (optional) | Improve analysis context | Yes |
| Leaderboard nickname | Anonymous leaderboard display | Yes |
| Photos / camera captures | AI analysis only | No — deleted immediately |
| Data | Purpose |
|---|---|
| Scan results (score, Bristol type, color, tips) | Your personal history and trends |
| Scan timestamps | Streak tracking and history |
| App usage events (anonymised) | Improving the app experience |
| Device type and OS version | Technical support and compatibility |
| Subscription status | Access control for premium features |
We use your data only for the following purposes:
We never use your health data for advertising, marketing profiling, or any commercial purpose other than delivering the service you signed up for.
poo.ai uses a small number of trusted third-party services to operate. Here is exactly who they are and what data they receive:
| Service | Purpose | Data shared | Privacy policy |
|---|---|---|---|
| Google Firebase | User authentication, database, and app infrastructure | Email, account data, scan results | View |
| Google Gemini API | AI image analysis | Camera image (deleted immediately after analysis) | View |
| RevenueCat | Subscription and payment management | Subscription status, anonymised purchase events | View |
| Apple App Store / Google Play | App distribution and payment processing | Governed by Apple/Google's own privacy policies | Apple / Google |
We do not use any advertising networks, data brokers, or analytics services that track you across other apps or websites.
Some of the information you share with poo.ai — such as your known gut conditions, medications, and scan results — may be considered health data under applicable privacy laws including GDPR (EU/UK), CCPA (California), and HIPAA-adjacent frameworks.
We apply the following additional protections to all health-related data:
Medical disclaimer: poo.ai is a wellness and habit-tracking tool. It is not a medical device, does not provide medical advice, and is not a substitute for professional medical consultation. The analysis provided by poo.ai should not be used to diagnose, treat, cure, or prevent any disease or health condition. Always consult a qualified healthcare professional for medical concerns.
Depending on where you live, you may have the following rights over your personal data. We honour all of these regardless of your location.
California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. You have the right to know, delete, and opt-out of the sale of your personal information (though we do not sell it). To exercise these rights, contact us at privacy@pooai.app.
Our legal basis for processing your personal data is your consent (given at account creation) and the performance of our contract with you (providing the service). You have the right to lodge a complaint with your local data protection authority.
poo.ai is intended for use by individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that a person under 18 has created an account, we will immediately delete their account and all associated data. If you believe a minor has used poo.ai, please contact us at privacy@pooai.app.
We take the security of your data seriously and implement the following measures:
In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours as required by applicable law.
We may update this privacy policy from time to time. If we make material changes, we will notify you via a notification within the app and update the "Last updated" date at the top of this page.
Your continued use of poo.ai after any changes constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you may delete your account at any time.
If you have any questions, requests, or concerns about this privacy policy or how we handle your data, please don't hesitate to get in touch. We aim to respond to all privacy-related enquiries within 5 business days.
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